Deluxe Cleaners SMS Alerts:
Deluxe Cleaners SMS Alerts is a messaging program that provides customers with order updates, pickup and delivery notifications, exclusive discounts, and occasional promotional offers.
1. You can cancel the SMS service at any time. Simply text "STOP" to the short code. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
2.If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected] or call 1-(513) 387-9018.
3.Carriers are not liable for delayed or undelivered messages.
4.As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies.
5.For questions about your text plan or data plan, contact your wireless provider.
6.For privacy-related inquiries, please refer to our privacy policy: https://deluxecleaners.com/privacy-policy
Terms of Service for Deluxe Cleaners
AGREEMENT TO TERMS
These Terms of Service constitute a legally binding agreement between you and Deluxe Cleaners governing your access to and use of our website, mobile application, and messaging services.
MESSAGING SERVICES CONSENT
2.1 Opt-In Process
By providing your phone number through our website form, mobile application, in-store registration card, or verbally to our staff (with recorded verification), you expressly consent to receive recurring text messages from Deluxe Cleaners.
2.2 Message Content and Frequency
You may receive up to three (3) promotional or operational messages per month, including:
Promotional offers and discounts
Order status updates
Service announcements
Appointment reminders
2.3 Welcome Message
"Welcome to Deluxe Cleaners! You're now subscribed to receive up to 3 msgs/month with promotions & order updates. Msg&data rates may apply. Reply HELP for help, STOP to cancel."
2.4 Opt-Out Instructions
Text "STOP" to unsubscribe. You’ll receive a confirmation message and no further communication.
2.5 Help Instructions
Reply "HELP" for assistance or contact
.
2.6 Messaging Costs
Message and data rates may apply. Contact your carrier for details.
2.7 Carrier Limitations
Some carriers may not support all message types. Deluxe Cleaners is not liable for undelivered messages.
3. BARCODE TRACKING SYSTEM
We use barcodes to track garments and special instructions, improving accuracy and service quality.
4. INTELLECTUAL PROPERTY RIGHTS
All site/app content is owned by Deluxe Cleaners and protected by IP laws.
5. USER CONTRIBUTIONS
User content submitted may be used by us under a non-exclusive license.
6. TERMINATION
We reserve the right to suspend or terminate your access without notice.
7. LIMITATION OF LIABILITY
Deluxe Cleaners is not liable for indirect or consequential damages.
8. CHANGES TO TERMS
We may update these terms. Changes will be posted on our site.
9. GOVERNING LAW
These Terms are governed by the laws of the state where Deluxe Cleaners operates.
10. CONTACT US
Questions? Contact [email protected]